Síndrome de burnout em médicos do ambulatório de um hospital escola no noroeste paulista

Abstract

Throughout the history of the humanity, diverse disturbances have marked the life of the human beings, causing physical and psychic damages. Burnout syndrome is not a twenty first century problem, however, it has been gaining visibility in recent times. All people, regardless of gender, age, religion, profession or social class can develop burnout. One subject that has been highlighted in the studies carried out in the last decades is the burnout syndrome in physicians, due to the strong psychological pressures that these professionals suffer in the day to day of their work. Objective: To study the prevalence of burnout syndrome among physicians in an outpatient clinic of a school hospital in the northwest of São Paulo and possible associated factors. Methods: The Maslach burnout Inventory - Human Services Survey (MBI - HSS) and a sociodemographic data questionnaire were applied to physicians who agreed to participate in the study. Results: 100 physicians participated in the study. Burnout syndrome was detected in 5% of them, and the high level of burnout in each of the three dimensions alone was 20% for overextended; 17% for disengaged and 16% for personal fulfillment(ineffective profile); low level in the three dimensions (engagement) was 38%. Conclusions: There was a low prevalence of burnout syndrome among the physicians of the studied school hospital; on the other hand, the high level of burnout in each of the three dimensions alone was considerable and should alert to the need for intervention due to the possibility of sequential progression of the dimensions until the syndrome develops. The factors associated with the occurrence of burnout were: not feeling happy in the professional life, desire to change profession and absence of physical activity.